Shipping Policy

Based on customer satisfaction, we aim for the secure, fast, and smooth delivery of all orders. This Shipping Policy covers all fundamental principles regarding the preparation, dispatch, and delivery processes of your orders.

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Dispatch Time

• Following payment confirmation, your orders are delivered to the shipping company within a maximum of 3 business days.

• An automated email notification will be sent to you once your products have been dispatched.

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Delivery Time

Our shipments are made from our international logistics centers. The delivery time varies on average between 8 and 18 business days from the date of dispatch. This period may vary depending on volume, customs processes, or the operational conditions of logistics companies.

Region / Country	Estimated Delivery Time (Business Days)
Turkey	8 - 18 Days
Europe	5 - 11 Days
United States	6 - 11 Days
Other Countries	7 - 14 Days

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Order Tracking

• Once your order is shipped, you will receive a shipping notification email.

• You can track your shipment using the link in the notification, view your order history on the website for shipment details, or CLICK HERE to track your order.

If you do not receive a shipping notification within 3 business days of placing your order, it may be due to one of the following reasons:

• The email may have landed in your spam folder.

• The requested product is temporarily out of stock or sold out (in this case, your order will be processed from a different warehouse).

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Possible Delays

In extraordinary circumstances such as natural disasters, public holidays, customs congestion, or operational delays at logistics centers, deliveries may take longer than planned. These situations are beyond our control, and we thank our customers for their understanding.